Today’s Los Angeles Property Management companies grow more competitive with each passing month. Vacancies are filling faster than ever, and property owners are expecting the best management available.
If a Los Angeles Property Management company is determined to keep the best clients and residents, then they’re more than likely a few steps ahead of the competition. If a Los Angeles Property Management company wants to attract new clients and residents then they’ll need to do even more.
Property Owner Clients
If wanting to retain and/or maybe attract new clients. Creating an opportunity to schedule a “meet and eat” event with your most important clients is recommended. Of course they’re going to get a free meal, but just think about how much more money it would cost to have the them replaced or even to start over with a new client. There is nothing more personally gratifying to a relationship than face to face enjoyment, especially when a free meal is added to the convo.
Making it a memorable time in order to express gratitude for their business and confidence is always greatly appreciated. Be sure to ask them about their plans, concerns, and if there are any other ways to be of service to them. An extension of gratitude always goes a long way.
Asking For Referrals
After giving them an opportunity to answer and if they are satisfied with the way everything is being managed with their property or properties, ask a proactive question. “Who else do you know who needs my help?”
Be very clear, let them know you are asking for a referral in a considerate manner. It is a known fact that successful people tend to have friends and relatives who are also successful, your best client(s) can give you a good and proper introductions.
Make sure to be polite and ask for their permission to mention that they, your current client, suggested a possibility of becoming acquainted. Even better, seeing if your client would arrange a meeting (tea, lunch, golf any type of activity would be great).
A client has the most objective opinion, especially when it comes to the quality if running a Los Angeles Property Management business. Allow them to also introduce and promote the benefits your Los Angeles Property Management company can offer their friend, colleague and/or family member.
Addressing the idea of keeping and attracting the best quality tenants. The best way to begin is to identifying who the best quality residents currently are. This allows you to identify the attributes you treasure in these important tenants who help pay for your Property Management services each month. The next thing to do is finding a way to let them know that not only the manager but the Property Management company values them sincerely.
If a vacancy is coming up soon, letting the best quality residents know ahead of time is recommended, also ask them a proactive question. “Who do you know who would be a great resident like you?”
Keeping Tenants Happy Will Attract More Tenants
As all Los Angeles Property Management companies realize, the best residents love living in properties that are managed by not only you but the Los Angeles Property Management company you work at, they become your best advertisement and the company will benefit the advantages you offer.
Treating clients and residents fair and generously will continue your success. With that, when asking for their endorsement, they’ll be more than happy to spread the word with enthusiasm.
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