One of the most important tasks of being a Los Angeles Property Manager is having great communication skills. It’s well known that all tenants are different, but there are several ways a Los Angeles Property Manager could go about communicating with each tenant in order to keep them happy, a happy tenant is a paying tenant.
Los Angeles Property Management plays in the same ball field of communication as all businesses. When a tenant has an issue or needs help, they expect a response to be quick, and to be handled in a professional manner. If there’s a need to schedule an inspection, or a change in the lease agreement, or even for something as simple as an early rent payment reminders, there are multiple lines of communication available for a tenant.
Sit Down Meetings
Los Angeles Property Management companies know that the thought of communicating with a tenant face to face sometimes seems terrifying, even the most confident Los Angeles Property Managers. Even though, tenant screenings normally yield high quality tenants, there’s always a chance that somebody could overreact when angry, upset, or even be confused.
There are often times when meeting with a tenant face to face could solve the issue way more effectively than any other source of communication. Texting, emails, and certified letters are commonly used.
Los Angeles Property Management Communicates By Phone
Los Angeles Property Management companies say that when you’re not able to arrange a face to face meeting with your tenant, or simply prefer not to, there are other viable options to get a hold of the tenant and speak to them over the phone. That’s likewise with tenants. They’re able to contact your Los Angeles Property Management company to address any questions, comments or concerns they might have.
Simply calling a tenant to confirm a scheduled appointment keeps you in good rapport. Renewal time for the lease is a great time to call the tenant. You could express to your tenant that the lease term is coming to an end and that you would love for them to consider their options on signing for another term.
Los Angeles Property Management companies are very much aware of today’s online ability to email and other online portals to communicate effectively with tenants for any reason whatsoever. Both options offer you and your tenants a conventional way to communicate each other. Also adding, the correspondence can be saved by both parties should a legal dispute arise.
Emailing and online tenant portals offer an active way for tenants to communicate all issues, at the same time communicating something important to them, it could be better to choose other legal resources.
Los Angeles Property Management Can Text Too
Los Angeles Property Management companies understand the rise of smartphones makes sense because of today. Sometimes it feels more comfortable texting your tenants. Text messages are received quickly, they’re rarely lost, are less apt to go unread, and cater to a large community of people who prefer this method of communication. In addition, if you happen to be part of a legal dispute, text messages can sometimes come in handy as a legal form of correspondence.
Correspondence By Mail
Los Angeles Property Management companies use certified mail, this method proves that you at least attempted to contact your tenant should a serious matter be taken to court. When a situation gets to this level, attempting to communicate is all you have to do. What a tenant chooses to do with said mail is up to them. As a Los Angeles Property Management company, you’re simply responsible for protecting yourself.
As long as both parties agree to the decided form of communication, there should be no problems with communication about all things property related.
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